Plan
Premium
Country
USA
Device
iMac (Late 2013)
Operating System
MacOS Mojave
My Question or Issue
I have the spotify app downloaded to my computer and it takes about 2 to 3 minutes for the app to boot up and once it is booted nothing appears on the screen. I can click my playlists but nothing shows up and it just constantly loads. If I try and search an artists nothing comes up, not even the loading wheel. I have tried to look for a solution on here but everyone I find I am linked to the spotify community but I keep getting access denied. That makes no sense as they were posted to help users solve problems.
Same problem here a lot of years ago. Now it is imposible to add song to queue o play a concrete song, i can only listen to playlists.
Still having this problem. You'd think spotify would have**bleep** together or at least have one of the community moderators respond to this thread. Really thinking of canceling my subscription and using Apple Music, at least iTunes works.
Hey @hippiejoe and @iveldie,
Thanks for reaching out to us about this, and apologies for the late reply!
I know this sounds obvious, but would you mind performing a clean reinstall by following the steps outlined here? This can solve many common problems that our users experience.
Could you also provide us with the following information:
Thanks! We'll be looking out for your replies.
iMac 2014, Mojave, Premium
I have to clean the chache every week, I'm reinstallinng the app every week, I'm doing whatever I read EVERY WEEK and is still not working correctly.
I'm going for apple music or tidal. tired of this.
Hey @ivanmsaraiva!
Can you try following these steps and see if it works for your case ?
Hope this works out for you!
First of all, thank you for helping.
##
# Host Database
#
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
##
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
I guess I don't have any line with 'spotify'.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…
Env: prod