Cannot drag a song from the "Now Playing" in the "Play Queue" to a Playlist

[hqql]

Plan

Premium

Country

Belgium

Device

Macbook Pro 16" 2019 & Macbook Pro 13" Late 2015

Operating Systems

macOS 11 & macOS 10.15

My Question or Issue

As the title says, the song playing from the Play Queue can't be dragged to be added to a playlist. When you try it says "0 items". There are several posts about this already but the last one was from 2018. Would be nice if Spotify were to fix this... 

[Ver]

Hey @hqql,

Thanks for getting in touch with us 🙂

Can you give these steps a go and run a clean reinstall? This one is more thorough than the usual one. By doing that you can make sure the app is up-to-date and the cache is not causing any issues.

Does this issue occur with another account on the same device? That way we can check if it's an account-related issue.

You can also send us a screen recording of what you're seeing. We'll investigate this further.

Keep us in the loop! If you have questions, you know where to find us.

[dgattey]

This was a persistent issue for me for ~ a year as well. Reinstalling/clearing cache/logging in out/restarting/reinstalling again for good measure didn't work either. With the new Spotify experience that's rolling out on Mac right now (I got it a few days ago), there's a new UI for the play queue and they appear to finally have fixed it - hopefully you get that soon? I was able to just drag the current song to a playlist without the dreaded "0 items"!