Cannot install Spotify: Error code 17

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Cannot install Spotify: Error code 17

Danielazzip
Casual Listener

My spotify stopped launching on my laptop a couple of days ago. 

After a while, I decided to look for a solution, and it seemed that unistalling it would be the best option, so I did it.

Once I tried to download and install Spotify, it come up with an error.

I have done all of the tuturials showed in here and I still can't get it to work.

When I get my laptop in safe mode, my internet doesn't work, and the setup program doesn't work without network.

 

Not sure what else I can do.
I have Spotify Premium and I really have to use the program!!!

1 Reply

Re: Cannot install Spotify: Error code 17

Rock Star 14
Rock Star 14

Hey @Danielazzip, welcome to the Community.

Hope you're doing great!

 

Try following these steps for a clean install of Spotify:

  1. Click Spotify in the menu bar then Quit Spotify.
  2. Open Finder then click Go > Library in the menu bar. (You may need to hold the Alt key if Library isn’t visible).
  3. Open Caches and delete the com.spotify.Client folder.
  4. Click the back arrow.
  5. Open Application Support and delete the Spotify folder.
  6. Download and install Spotify.

 

Could you also try a different network connection?


Hope it helps :)

LoxerRock Star 14
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