Cannot open desktop player

[enabowyer]

Plan

Premium

Country

UK

Device

Macbook Air 13"

Operating System

macOS 15.4.1

My Question or Issue

My Spotify player always opens at login, never had any issues and now I cannot get it to open. Every time I click on the icon, it just tries to open and then closes straight away. I tried restarting my computer and reinstalling the app and this hasn't changed anything. I still cannot open it.

[Eni · Accepted solution]

Hey there @enabowyer, 

Thanks for getting in touch about this and welcome to the Community! 

You mentioned that you've already reinstalled the app, but would you mind going through the steps of a clean reinstall, as it's more thorough than a normal one?

If the issue persists, we suggest that you check the firewall and make sure Spotify is set as an exception. Also, disable any antivirus or ad-blocking software, and turn off any VPNs if in use.

Lastly, could you check if the web player is working as expected? 

We'll be waiting for your reply.

[enabowyer]

Hi Eni, 

I followed the steps of the clean reinstall and it is now up and running again! 

Thank you very much 🙂 

[puffinnegan]

I am now having this issue too and have for the past few days out of nowhere. It was working fine every day prior the issue arose.

I have deleted every trace of spotify off my device, restarted my device, and re-installed with the same result of it instantly closing the moment I try opening it. There were no Spotify files in my cache to delete, nor anything in my library. Only the web player works.

I'm not sure what else to try

My mac is on version 12.6 Monterey