Announcements

Conflict between Spotify and Itunes

Reply
Highlighted

Conflict between Spotify and Itunes

Casual Listener

 

Plan

Premium

Country

Brazil

 

Device

Macbook pro 2014

Operating System

Mac OS Mojave

 

My Question or Issue

 

I have thousands of songs in my Itunes. If I try to listen for a music in Spotify, that is in my Itunes, the player displays te following error:

 

"Sptofy can't play this right now. If you have the file on your computer you can import it".

 

How to solve this problem? 

3 Replies
Highlighted

Re: Conflict between Spotify and Itunes

Composer

Hey there!

 

Check out this discussion, I think it might clear things up for you:

 

https://community.spotify.com/t5/Desktop-Mac/Import-Playlist-from-ITunes/m-p/4398250#M530171

 

It seems like the ability to access iTunes files in Spotify doesn't work. 

 

Hope this helps! Sorry it's not the best of news.

Highlighted

Re: Conflict between Spotify and Itunes

Casual Listener

Thans for the reply!

 

But I don't want to import the songs from Itunes to Spotify, or sync my Itunes library to Spotify.

 

The issue is: if I have a song in Itunes, the same song doesn't play in Spotify. It must play, do you agree? 

 

Example: song Master of Puppets, from Metallica. I have it in Itunes. If I try to play this song from Spotify Metallica's playlist, it don't work. It should, because I want to hear the song from Spotify, not Itunes. 

Highlighted

Re: Conflict between Spotify and Itunes

Composer

@fredperes Okay got it!

 

Thanks for clearing that up for me. I understand what you mean now. That is quite a peculiar problem isn't it?

 

A couple things to maybe check, even if they sound kind of silly:

 

Is your computer online? You simply may not be able to stream the songs

Does Spotify need updated? That may be causing an issue as well

 

 

 

 

SUGGESTED POSTS