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Continually says I am offline

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Continually says I am offline

Newbie

whenever a trader use my Spotify Premium on my apple laptop is states that I am offline even though Wi-Fi is connected

Plan

Premium

Country

 Usa

Device

(Macbook Pro late 2010)

 

My Question or Issue

 

1 Reply
Highlighted

Re: Continually says I am offline

Rock Star 16
Rock Star 16

Hey, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest!

LoxerRock Star 16
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