Crackling/Clipping Noise on Macbook

Crackling/Clipping Noise on Macbook

MA225

Crackling/popping/clipping/stuttering issue that I've seen in different forums. Can't find a fix for the mac. Just started noticing it today. 

 

Please help!

 

Macbook running macOS Catalina v10.15.6

 

Retina, 12 inch, 2017.

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Top Answer
Yordan
Moderator

Hi folks,

 

Thank you for your inputs so far.

This seems to be a hardware related issue that was also reported on Apple's forums. Here's a relevant thread that proposes some possible solutions which you may find useful, so feel free to check it out if you haven't already. Some of the fixes include:

  • Typing the following into the terminal: xcrun simctl shutdown all then sudo killall coreaudiod.
  • Changing the sampling rate to 44.1 kHz or 48 kHz.
  • Deleting the com.apple.audio.DeviceSettings.plist and com.apple.audio.SystemSettings.plist files, then restarting the device.

More details can be found in the aforementioned thread.

Hope this gets sorted out soon, take care!

Top Answer
mactabby
Newbie

I also have this issue, on a brand new M1 MBP, but it occurs in Apple Music as well for me.  Reports on Apple's developer forums agree it is across different apps including YouTube, and point at memory pressure being the issue, so software not hardware.  Coreaudio gets overloaded and Spotify skips a 'cycle'.  There are error reports in the console log every time it happens.

All of the fixes mentioned above are temporary and the problem apparently comes back, and gets progressively worse. The best you can do is not have any memory-intensive applications running while you're using Spotify.  As I use it while I'm working, that's a bit of an issue for me.

58 Replies

Billy-J

Hey @MA225, thanks for reaching out to the Community!

 

Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following these steps

 

If you're still having trouble, let me know if this happens when you listen to other content on the Mac, such as a YouTube video or any sound in general. You can also attach a recording of the sound you’re experiencing and I’ll take a closer look for you.

 

Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

Raving_Panda

I'm having this kind of issue as well. Music changes pitch / playback speed (it's audible) before it crackles and then proceeds to sound normal for a while. Happens maybe around once in an hour. Audio from other sources at the same time aren't affected. This is also on the latest version of Catalina.

 

I think the issue was not happening on another Mac running older Mojave.

rossjha
I have the same problem. I followed these steps and the problem persists.

Ivan

Hey @rossjha

 

Thanks for posting - we’re here to help!        
 

If you see no difference after running a clean reinstall of the app, you might need to check the hosts file on your device for entries that need to be deleted. Follow the steps described here on how you can do that.

 

In case the issue persists, try connecting to a different network to check if you notice a difference. If it works with another connection, it’d be a good idea troubleshooting further the original one (for example, by restarting your router). 

 

Hope this helps. Keep us in the loop here. 

singervienna

Plan

Premium

Country

Austria

Device

Macbook M1 Pro 16.2"

Operating System

iOS 12.0.1 (Monterey) 

 

My Question or Issue

Scince I have updated to my new Macbook M1 Pro Spotify Playback crackles badly when I set my aggregate device as an output (RME Fireface 800 with Universal Audio Apollo twin). As soon as I set output to any single device everything works just fine. So I guess there must have been some change in the core audio or core2audio that apple has made causing this? It sounds like a buffering issue. No setting I have tried like increasing or decreasing the buffer size or changing the which device provides the word-clock master has made a difference. I have the same issue when I use the brave browser. If I use safari everything sounds clear and well. So there must be a similar issue with how the brave browser handles audio and how the Spotify app does. Please look into this and get in tough with apple. What have they changed/implemented that you guys do not know or have not integrated? 

 

I hope you can solve this : )

cheers, Stefan

antonyfewster

maxikq

I've got the same problem. Crackling is really bad...

12173801324

Same problem here, it's really disappointing since it seems to be apple's fault ever since the monterey update. 

I have updated to the latest version 12.2.1, and the issue is still unresolved. Is there a way to pressure apple to solve it or should spotify do something about the changes produced by the monterey update?

austinbrady

Same issue. Apple has no means to fix this as it seems. I contacted them about it, had me to the whole run around of resetting NVRAM and diagnostics test then disconnected the chat. This needs to be solved as it is a very big issue for anyone trying to use multiple interfaces on the M1.

acdcwillie

I get the crackling sound with no interface at all, every time I use Spotify desktop app. I am currently running latest Mac OS Version Monterey (12.3). It works just fine when I use the web player on Safari.

timuric

Tried clean reinstall (even though it is a new macbook and install was fresh in the first place) the issue still persist

timuric_0-1648800724945.png

 

timuric

Only cracks when output is set to speakers (speakers are working fine with all other sound sources) works fine in headphones

Julian

Hi everybody,

 

Thanks for posting on the Community.

 

In this case, could you check is there's any OS update available for your device? If so, we recommend that you install it and restart before launching Spotify again. 

 

Keep us posted. 

JulianModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

timuric

there is no software update available neither for mac os or spotify 

paulinapro

Hi! I've got the same issue. Mac Pro with M1 processor, the newest version of OS (Monterey 12.3). The issue has occurred for a few weeks now and only when audio is playing from built-in speakers. I've tried reinstalling Spotify, connecting to different networks, changing settings and audio quality, but the problem persists.

Drunlade

I'm having the same issue. I'm running an M1 Pro / MacOS 12.3.

 

* There are no OS updates

* There are no application updates

* The issues happens at least a few times for every single track I play, a small cackle/pop

* The issue happens no matter the volume level used

* The issue only happens when using Spotify, no other audio-playback causes this issue

Drunlade

I'd like to revise my reply above. I jumped the gun rather embarrassingly.

 

It turns out that the Spotify Web Player suffers the same issue, as does YouTube music, so it's not limited to the Spotify application. This suggests it's an OS or Hardware issue, and an issue related to streaming perhaps.

sivymy

I have the same issue. But there's no issue if I use the web version on Chrome. So I think it must be something wrong with the app

sfarkhan

I'm having the same issue on my M1 MacBook Pro 16" MacOS 12.3.1 (21E258), Spotify: Spotify for macOS (Apple Silicon)
1.1.81.604.gccacfc8c

 

Consistent popping that happens at the same point on songs. I can rewind and hear it over and over again and it's affecting multiple tracks. I have no other issues with audio on Youtube, VLC, etc.

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