[DESKTOP MACOS] can't disable crossfade

[mchagas90]

Plan

Premium

Country

Brasil

Device

Macbook Pro mid 2012

Operating System

macOs Catalina

My Question or Issue

Cant disable crossfade. Same playlist on iphone does not have crossfade enabled.

Have already installed Spotify again, according to some answers about related problems.

[Ivan]

Hey there @mchagas90, 

Thanks for reaching out to the Community about this. 
 

Just to confirm, have you tried a clean reinstall instead of the regular one? We recommend this step as it'll remove the old drivers first and then install the new ones. This tends to solve issues with the app's playback features.

Give your device a quick restart as well before you open the newly installed app.

It's also a good idea to log in to your Spotify account on another device just to check if you observe the same. If it doesn't occur on a different device, we'd suggest making sure that your original device is up to speed with any software updates available.
 

Hope this helps. Keep us posted.