Desktop App Doesn't Play Songs

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Desktop App Doesn't Play Songs

Shiraonni
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Issue: Spotify desktop app doesn’t play songs, even if I have a full internet connection.

 

Steps to reproduce issue:

  1. Opened the app one day and it wouldn’t play.

 

Steps I’ve tried:

  • Uninstalled the app and installed the app quite a number of times
  • Changed DNS
  • Went to my school's IT department, and they say they haven’t been messing with any of the settings remotely.
  • Toggled hardware acceleration on and off.

 

Device and Operating System: Macbook Pro, 10.14.6 MacOs Mojave.

 

Spotify Account: Free

 

Country: Australia

 

App version of Spotify: 1.1.18.611.g9cc9bdc9

Screen Shot 2019-11-09 at 3.00.00 pm.png

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