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[Desktop] Can't see a friend's activity

[Desktop] Can't see a friend's activity

honeydiva

Plan: Premium

Country: USA

Device: Macbook Pro 2017

Operating System: macOS Catalina 10.15.7

 

Hello,
Recently I found out that I can't see the activity of one of my friends, even when they're online and listening to music. That's been an issue for at least a few weeks now. I have already tried all the common troubleshooting methods: logging in/out, turning friend activity on/off in the settings, following/unfollowing the friend, restarting my computer, completely reinstalling Spotify, and even updating my OS. I don't think I was able to find any other possible solutions to this issue. Is there anything else I can do to try to fix this?

Thank you.

Reply
1 Reply

Ivan

Hey @honeydiva,

 

Thanks for reaching out about this here in the Community!

We really appreciate all the troubleshooting you went through on your end.

 

Could you try opening the Privacy settings on your account page here, and then enabling the option Process my Facebook data under Facebook data?

 

Then log back in to your account and let us know it goes afterwards 🙂

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