Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


[Desktop] Play songs from the beginning when pressing play on the mac desktop app!

[Desktop] Play songs from the beginning when pressing play on the mac desktop app!

Since posting a bug issue is somehow buried, how about an idea! Pressing play on the Mac desktop app will often result in playing the song from someplace other than the song start. But the song play timer still says it's the beginning. This changed about three months ago and is pretty consistent. It usually happens after switching speaker systems. No, I'm not pressing play before the speaker selection has finished switching over.

1 Reply

Hey there @tlarvenz


Thanks for reaching out about this here in the Community. 


We moved your post from the Ideas board to the relevant Help board, where it fits better.


Just to make sure, is this happening only when you're using the Connect feature or when you're streaming directly on your PC as well?


On another note, it's well worth running a clean reinstall to get rid of any cached files that might be causing trouble. This one is more thorough than the usual one. 


We'll be on the lookout for your reply.

Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

Suggested posts