Does a refund apply due to the removal of features I payed for?

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Does a refund apply due to the removal of features I payed for?

chiefGui
Regular

Hey guys!

 

A few weeks ago Spotify just removed the lyrics feature from its desktop application, at least for Mac, and since then I needed to go to Google to get to know them or for karaoke.

The issue is, when I bought 1-year of Premium subscription, the feature was there and I payed for it, and now they just removed it.

 

There is a thread with a huge discussion toward this subject, but seems Spotify just doesn't give a—sorry for the bad word—**bleep** for it and I am no longer happy with the company. The bell notification has gone too. So, I was wondering if there's a way to get the refund because I REALLY want to migrate to another service, but don't want to loose my money.

Does someone here already get a refund before? Thanks in advance.

1 Reply

Re: Does a refund apply due to the removal of features I payed for?

Spotify
Spotify

Hello!

 

Thanks for the post.

 

While we're sad to see you go, we're here to help you out. 

 

Can you contact the Accounts team here? Once you've emailed in, an advisor will reply to you as soon as they can.

 

We hope you enjoyed the awesome music, and we'd love to have you back someday :)

 

Thanks!


Mary




♫ "Music gives a soul to the universe, wings to the mind, flight to the imagination, and life to everything." ♫ - Plato
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