Empty Playlists, No Friend Feed, Songs Disappear...

[willmccartney]

Plan

Premium

Country

USA

Device

MacBook Pro, mid 2016

Operating System

MacOS Mojave 10.14.3 

My Question or Issue

So basically the Spotify desktop player is completely unusable for me - and has been for 6 months or so. First, the Friend Activity feed started showing only a couple friends (and the same ones each time) until one day it showed this message on the sidebar. When I click on the Find Friends button, it brings up a window that shows that I am already following all of my Facebook friends on Spotify... but they still aren't showing up!

Then, a couple months ago, I wasn't able to play pretty much any playlist on Spotify that I didn't create myself. "Made for You" playlists either show up empty or with only five or so songs in them. Playlists made by Spotify and other users, as well as when I just try to listen to albums, won't play at least half of the songs in the playlist/album - see the bottom picture to see what happens.

I have deleted and cleared caches and wiped any trace of Spotify off my hard drive, then restarted my computer and reinstalled Spotify more times than I can count, and not a thing has changed. 

One thing that does work is when I run BOOTCAMP and use a Windows OS, the Spotify desktop player works perfectly on that drive. But I'm not going to run my Mac exclusively in a subpar Windows OS, just so that I can listen to Spotify.

I've tried to just wait this out and hope that a update would fix it, but at this point I'm just about ready to switch to Apple Music. This is infuriating!

[Katerina]

Hey there @willmccartney,

Thanks for posting and welcome to the Community!

We'd first recommend taking a look at the steps provided in this Spotify Answer, including checking your hosts files. We'd also suggest making sure that your device is up to speed with any software/firmware updates. 

If you're still having troubles, it'd be helpful if you could let us know if the issue persists when using a different account, or when using your account on a different device.

Let us know how you get on! We'll be right here if you need more help.

Have a lovely day 🙂

[willmccartney]

I've done everything recommended in that other answer, cleaned my host file, updated my computer, even made a new Spotify account, and nothing changes. Still the exact same problems as I originally posted. In fact, now it won't play any song that isn't offline dowloaded past six seconds. This means that I am practically unable to use Spotify on my computer at all. It's unacceptable.

My account works normal on other computers, and no accounts work properly on this Mac.