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Error code 17

Error code 17

Hi, I have currently been using Spotify for a couple years now on my macbook. Album art for some reason stopped showing so I reinstalled spotify to see if it would work. I now get error code 17, stating that my firewall is blocking spotify. Funny thing is is that I dont have a firewall. I have reinstalled multiple times now and the error persists, any help would be appreciated.

1 Reply

Hey @Turse, welcome to the Community.


Hope you are having a great time!


Please follow these steps to clean install Spotify:

  1. Click Spotify in the menu bar then Quit Spotify.
  2. Open Finder then click Go > Library in the menu bar. (You may need to hold the Alt key if Library isn’t visible).
  3. Open Caches and delete the com.spotify.Client folder.
  4. Click the back arrow.
  5. Open Application Support and delete the Spotify folder.
  6. Download and install Spotify.

I would also recommend checking these 2 threads as they have solved this same issue before: 1 & 2.


Hope it helps 🙂

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