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Error upon start up. Can't update to new version either.

Error upon start up. Can't update to new version either.

Description

This error whenever I start up Spotify. Not sure what this is but I would like to fix it. I dont know where to find plug in page so I could delete all plug ins. I have tried re-installing Spotify but still does the same thing. Must be a setting somewhere in my account?

 

A more detailed description, using numbered steps

Upon start up, I am greeted with this error box.

 

My Operating System

OSX Yosemite 10.10.3

 

My Spotify version

1.0.4.90.g0b6df40b

 

 

My username

JAHutomo

 

Do you have any screenshots you can attach to more clearly explain your issue?

See attached

 

 

Thanks!

 

Screen Shot 2015-04-22 at 7.54.23 PM.png
Reply
3 Replies

Hello there and welcome to the community,

 

Normally it should be possible to uninstall this plug-in the same way as you uninstall any other program.

 

You can also dowload the program cccleaner. it's a safe and very usefull program. It will do the job for you.

SoundofusSpotify Star
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Note: I'm not a Spotify employee.

Hi,

 

Thank you for your reply. I ran CCleaner on my Mac but it still has the same problem. I remember a few versions of Spotify ago I had installed a lyrics reader plug in. However I can't find any plug ins page on Spotify anymore. So I dont know how to delete such plug in.

Hello again,

 

With cccleaner you can do a full clean uninstall of Spotify, which will remove all the files linked with Spotify

 

After that you will have to reinstall Spotify. Normally that should fix the problem.

SoundofusSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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