Facebook friend list not appearing

[#1]

My Spotify account is connected through my Facebook account. I used to be able to connect with more friends on Spotify through my Facebook friends but now when I try to add friends on my Spotify on my Macbook, it is telling me that I have zero friends on Spotify from my Facebook account. This must be incorrect as I used to be able to see hundreds of Facebook friends connected through Spotify. I have uninstalled and reinstalled Spotify on my Macbook but this has not solved my issue.

[Kiril]

Hi,

Thanks for posting in the Community!

We get that you're not seeing any friends on your MacBook app. It's worthwhile mentioning that in order to see any friends there, they have to have switched on their setting under Settings>Social>'Share my listening activity on Spotify'. From your end you can also try to log out and then to log back in, in the app twice in a row, as this triggers a refresh between the app and our account servers and may help to resolve any possible cache-related issues. See if this will shake things up and make your friends' feed appear.

If the above doesn't help, then could we ask you for a screenshot (or a short video), so we can orient ourselves what's happening for you and give you a better advice. Also please share with us the Spotify and MacOS versions you're currently using.  

Hope this helps. Let us know how you get on.

[Jimmywick1]

To do this you need to head to the Spotify Desktop app and head to Spotify/Edit > Preferences > Social > Facebook and Connect to Facebook if it isn't connected. Then, can you head to Activity > people to follow? Here, you can click view all, and find all Facebook friends on Spotify.

Greetings,
james