Help - can't search for friends

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Help - can't search for friends

Casual Listener

No idea why, but if I search for any of my Facebook friends in the "search" bar, nothing comes up... even if I just search something simple like "Mike" or "Katie".  I am linked with Facebook and don't remember having this issue before.  Just want to find a couple people to follow and send music to.

 

Also, if I go to "follow" in the top left, I can see suggested friends to follow, so I know my friends are linking... but I can't search to find specific ones.

 

Help!!!!!!  This makes no sense!!  What am I missing?

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Re: Help - can't search for friends

Community Legend

@peterlt - You should now be able to view all of your Facebook friends who have Spotify who you do not already follow (or who you have no ignored by clicking the "x" beside their name) from the Follow Tab. 

 

There are other non-Facebook ways you can find friends too, check out this tutorial 😉 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Help - can't search for friends

Community Legend

Hey! Welcome to the community 🙂 

 

Can you see any Facebook friend suggestions in the follow tab?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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Re: Help - can't search for friends

Casual Listener

Yes, but can't search for anybody specific.  And I have a LOT of friends on FB who use Spotify (because Spotify is awesome), so I was seeing if there was a better way than hitting "refresh" 100 times.

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Re: Help - can't search for friends

Community Legend

Yeah you should definitely be able to search! 

Just to confirm you don't see the search suggestions when you enter a name under the heading "User" like outlined in this tutorial

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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Re: Help - can't search for friends

Casual Listener

Correct.... For example, here is what I see if I search "Michael"... no "Users" category on the bottom. 

 

Screen Shot 2013-08-29 at 12.30.04 PM.png

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Re: Help - can't search for friends

Community Legend

Very strange! 

 

Can you try logging out and back in again and/or disconnecting+reconnecting to Facebook from the preferences menu if you have a dedicated Spotify username style account (since you don't get that option if your account was created via Facebook). 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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Re: Help - can't search for friends

Newbie

Peter, I'm also having some similar issues when I use Spotify. I also cannot search my friends using the search bar

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Re: Help - can't search for friends

Roadie

Working fine here, 0.9.4.169.gc0399df6.

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Re: Help - can't search for friends

Newbie

Havin the same issue. Have logged out and back in as well as disconnecting/reconnecting Spotify and FB as was suggested earlier...all to no avail. Please help! I really, really  need this feature. 🙂

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Re: Help - can't search for friends

Casual Listener

I have the same problem. I can only find people among the "user" kategori who Im already following. People who Im not following and who I know have spotify wont show up in the search field. Is there another way to searching for those friends and follow them?

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