How do i remove a device from spotify connect?

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How do i remove a device from spotify connect?

julliiaaq49
Newbie

I was at my friends house yesterday and we played music on her stereo with my spotify account. I'm home now and i still see her stereo's name in spotify connect.

I can still play music at her house even though i'm not there.

I managed to get it deleted from my phone by turning "only devices closeby" on.

I can't find this option on my macbook.

 

How can i remove her stereo from spotify connect?

 

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Re: How do i remove a device from spotify connect?

Moderator
Moderator

Hello @Loowee,

 

Thanks for getting in touch!

 

If you notice that an unknown device is using your account, we recommend doing the following:

 

  1. Sign Out Everywhere on this page
  2. Change your password
  3. Remove unknown apps that have access to your account from here

Some third party devices for example, won't be affected and you'll need to disconnect your account on the third party's side. However if you don't have access you might need to consider creating a new account. Here's instructions how to start over with a new account without losing any music.

 

Hope it helps! Let us know if you have further questions.

 

Have a nice day.

GuidoModerator
 
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8 Replies
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Re: How do i remove a device from spotify connect?

Nicholas_H
Music Fan

Hi there,

 

You can go here, log in and remove the device(s) you want to.

 

Hope this helps!

 

 

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Re: How do i remove a device from spotify connect?

psychokrod
Newbie

I have a similar issue. I haven't used a specific device in over a year and still have it listed in my Devices and can not remove it from device list. There is an Echo Show that I can not remove for the life of me. I am almost to the point that I need to cancel my account to get this device off of my profile. 

FIX this ASAP!!!! 

2019-07-17_14-24-50.png
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Re: How do i remove a device from spotify connect?

creatingspirals
Visitor
Did you ever manage to remove the Echo? I have the same issue. Thanks!
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Re: How do i remove a device from spotify connect?

Moderator
Moderator

Hey folks,

 

Thanks for reaching out to us about this - we'll be happy to help out.
 

There is an option to show local devices only which should remove any devices which are not on your local network.

 

To do this, just open the Spotify app on your device and go to Settings > Devices > switch to "Show local devices only".

 

Let us know if this works for you! We'll be here in case you need any further help with this.

PeterModerator
 
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Re: How do i remove a device from spotify connect?

Loowee
Visitor

Hi Peter, 

 

I have the same issue. The "unauthorized" device is showing in my devices list. Both in my mobile phone and laptop. I followed what you suggested but there would still be times that the "unauthorized" device would interrupt my music listening. Does this mean that my account was hacked and my premium account is being used by other accounts?

 

Your reply would be much appreciated.

Highlighted
Solution!

Re: How do i remove a device from spotify connect?

Moderator
Moderator

Hello @Loowee,

 

Thanks for getting in touch!

 

If you notice that an unknown device is using your account, we recommend doing the following:

 

  1. Sign Out Everywhere on this page
  2. Change your password
  3. Remove unknown apps that have access to your account from here

Some third party devices for example, won't be affected and you'll need to disconnect your account on the third party's side. However if you don't have access you might need to consider creating a new account. Here's instructions how to start over with a new account without losing any music.

 

Hope it helps! Let us know if you have further questions.

 

Have a nice day.

GuidoModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

View solution in original post

Re: How do i remove a device from spotify connect?

burnedtoast15
Newbie

this worked! also i found that spamming vulgar songs at max or fluctuating volumes and the same verse of super annoying songs makes the message clear for them to get off my account 🙂 thanks

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Re: How do i remove a device from spotify connect?

Moderator
Moderator

Hey there @burnedtoast15,

 

Glad to hear that @Guido's reply did the trick! 

 

To make it more visible for users with a similar issue, we hope you don't mind us marking it as solution in the meanwhile.

 

Don't hesitate to give us a shout if there's anything else we can help with.

 

spotify:track:06Zz2l7cVTCTgCNDe1bnEF 

KaterinaModerator
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