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I CANT LOG ON THROUGH MAC DESKTOP BUT CAN THROUGH APP ON IPHONE

I CANT LOG ON THROUGH MAC DESKTOP BUT CAN THROUGH APP ON IPHONE

Device

IMAC

Operating System

mac OS Mojave 10.14.5

 

My Question or Issue

I can not log on through my desktop, it says there is an error 3 with my username and password.  But i can log on through my app on my iphone 7 no problem! I have tried a clean install and this still doesnt work.  What else can I do?

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