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I am a premium member. I cannot download songs, I have no album art, settings cannot be saved.

I am a premium member. I cannot download songs, I have no album art, settings cannot be saved.

In addition, I cannot reach spotify support online at all. I keep getting the message that says "Het! Lokks like your'e offline. We've made sure you can still read some of our articles. 

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Can you take a snapshot of what your Spotify looks like. Also you could try this contact form.

Here is the screenshot

I'm sorry, but I don't see a screenshot.

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