Help Wizard

Step 1

NEXT STEP

I can't change my profil picture

I can't change my profil picture

Plan

Premium

Country

France

Device

Mac OS X v.10.7.5

Operating System

Mac OS X Lion 10.7.5 (11G63)

My Question or Issue

Hello, when I hover my mouse cursor over my profile picture I can't edit it, no message appears while I'm still on the computer application, what should I do?

Reply
2 Replies

Hey @Chawk22.

 

Thanks for getting in touch.

 

It looks like you are using an older version of Mac OS X. We can only promise all current features to users with OS X 10.10 or above. Sorry about that!

 

You could try to access your account from a newer device to see if you can change your profile picture there. Hope it works!

 

Let us know how it goes. Have a nice day.

Thank you ! I don't have a more recent machine but it's okay, it's just a profile picture. Thank you for your help, have a good day.

Suggested posts