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I can't play a song

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I can't play a song

Regular

Premium

Brazil

 

Device

 

(Macbook Air 13.3", Motorola Moto Z)

 

Ok, I'm really upset right now, because i just cannot play the song i want to.

Everytime i try to play this song or any other song from this band EVERY, and I'm not kidding, device logged on my spotify stop working. If I hit the play buttom in my mac or my phone, both aplications just stop working and I have to uninstall it. The song I'm trying to play is Goya No Machiawase - Hello Sleepwalkers:

https://open.spotify.com/track/5s0AxcVJJD2YYPstMb61ro

When you try to play the song, It doesn't change from the previous playing song and all the buttoms stop responding.

 

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Solution!

Re: I can't play a song

Rock Star 21
Rock Star 21

Oi @gabrielmgcp, tudo bom?

 

Acabei de testar aqui, e as músicas desse álbum tocaram normalmente. Já testou no web player do seu MacBook, se funciona?

 

Outro teste que vc pode fazer é logar na conta de algum amigo/familiar e experimentar tocar essas músicas, pra ver se dá certo. Logar na sua conta em outros dispositivos e testar também pode ajudar a esclarecer o caso!

BittencourtRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Solution!

Re: I can't play a song

Rock Star 21
Rock Star 21

Oi @gabrielmgcp, tudo bom?

 

Acabei de testar aqui, e as músicas desse álbum tocaram normalmente. Já testou no web player do seu MacBook, se funciona?

 

Outro teste que vc pode fazer é logar na conta de algum amigo/familiar e experimentar tocar essas músicas, pra ver se dá certo. Logar na sua conta em outros dispositivos e testar também pode ajudar a esclarecer o caso!

BittencourtRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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