Help Wizard
Step 1
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hi,
there is a big issue with the app.
On my pc - an Apple MBP - the app is just open, idle and the helper is sucking 157% of CPU making the pc to heat up and the fan to spin increasingly loud.
What does the helper do?
I'm wondering if it is safe to use and/or whether I should report this somewhere else.
From the posts not too long ago it looks like I'm not the first person experiencing this again. Is this an old bug coming back again?
For the time being I'm sadly not using Spotify anymore for the reasons described above and I switched to another music service until/if this is resolved.
Let us know what I can do.
Johnny H
Suggested posts
Let's introduce ourselves!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…
Staff / Moderator/ 2 years ago in Social & Random