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“Install Spotify” is damaged and can’t be opened.

“Install Spotify” is damaged and can’t be opened.

Plan

Premium

Sweden

 

Device

Macbook Pro

Operating System

MacOS Mojacve

 

My Question or Issue

My spotify app on desktop stoped working.

I tried to download spotify again and i keep getting this message

"“Install Spotify” is damaged and can’t be opened. You should move it to the Trash."

I have completely unistalled spotify from my macbook and still its not working.

Screenshot 2019-08-18 at 11.34.46.png
Reply
4 Replies

Hey @MiltosKtl, welcome to the Community.

Hope you're doing great!

Could you try downloading the installer from here?

Once it's downloaded try to move it to Desktop, the right click on it. When the menu appears hover over Open With and click Open.

 

Before you do that please check for any leftovers of the system by Spotify and remove them.

 

Let me know how that goes 🙂

That did not work

please help

Hey there @gphoebe

 

Thanks for reaching out to the Community about this. 

 

We can confirm the link provided by @Loxer is a legit one and it gets you to the correct file on the Spotify-website. 

 

Can you also try downloading the setup file from here? It leads to Apple's app store where you can also download the correct setup file. 

 

Hope this helps. Keep us posted.

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