Help Wizard

Step 1

NEXT STEP

Installation failed for Mac version 10.11.5

Installation failed for Mac version 10.11.5

Hello!  I am having trouble installing Spotify for the first time on my MacBook with OS X El Capitan version 10.11.5.  I receive the following error and have tried to re-download the package multiple times.  Please help!

 

Screen Shot 2016-05-19 at 5.14.24 PM.png

Reply
2 Replies

Check this thread below.

 

https://community.spotify.com/t5/Help-Desktop-Linux-Windows-Web/installation-failed-an-error-occurre...

 

Post number #2 says:

 

I have put the app in a ZIP file.

 

Try downloading this ZIP file and unzip it:

 

(removed, if you need it again, just ask)

 

Just send a PM to MattSuda and ask a .zip version of that file, I hope this helps you out.

 

If you happen to have launching issues check this thread below.

 

https://community.spotify.com/t5/Help-Desktop-Mac/Newest-Spotify-version-wont-open-because-quot-powe...

Solved this through a private message. Thanks @user-removed

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts