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Issue with "Playing recommended songs for you" feature

Issue with "Playing recommended songs for you" feature

When listening to a full album, and it finishes and starts playing recommended songs, I used to be able to see the list of songs (what's coming next, etc), but now it plays the recommended songs, but visually just stays on the last album I was playing. This happens both when playing on a Mac laptop, and iPhone.
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1 Reply

Hi there,

 

Thanks for reaching out and welcome to the Community!

 

Could you try logging out, restarting your devices, and logging back in twice in a row? If there's no difference, it's worth running a clean reinstall of the app on both devices by following these steps.

 

If this behavior persists, could you ask a friend or relative to log in to their account on your devices to see if the same happens? We'd like to find out if this may be account or device related.

 

You could also try using a different Internet connection to see how it goes.

 

We'll be looking out for your reply.

EniModerator
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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

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