Issue with "friend feed" or activity feed.

[EdwardJames]

Hey everyone, so recently I've noticed that my right side activity feed will stop refreshing sometimes. This has been happening for several weeks and initially I thought it was only when my computer went into sleep mode. But recently I've been able to pin down the problem - whenever I get a new in-app notification, say someone adds a song to a playlist I follow, my feed will stop refreshing completely until I refresh the app. Even if my friends are currently listening to music, 15 minutes will go by and it will say they've stopped, but when I refresh the app they're still listening. Additionally, if this happens over night while I'm asleep, it will say the last one of my friends to listen to music was, say, 8 hour prior. But when I refresh not only are people currently listening to music, others had listened to music in that 8 hour time span. 

I guess this isn't the biggest issue since the solution is just refreshing the app every time this happens, but I could imagine for people who follow a lot of active playlists that are experiencing this problem, it must be frustrating since your feed is likely rarely accurate. 

Any thoughts on how to fix this?

[Jordi]

Hi there,

The easiest way to fix this is by going to the top menu -> View. Then click on Friend Feed to hide it, then click again to show it again. This will refresh the list.

It might also help to do a full reinstallation of the app, including removing your local cache/data files.

[EdwardJames]

Thanks Jordi, didn't know about the menu option. In previous weeks I've done a clean reinstallation including the clearing of the cache and this didn't fix it. The only reason I brought it up because it was happening on my account and now Spotify has my on a test account (testing Recently Played Artists, not this problem) but I noticed it happening here and just thought I'd raise awareness of this little issue.