It takes 15 min to load spotify on my computer

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It takes 15 min to load spotify on my computer

lalalaluna
Visitor

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

Why does it take 10-15 min to load spotify on my macbook pro 2014 and on my $80 android ph it's instant? It's getting worse and very fustrating. Any advice would be appretiated.

2 Replies

Re: It takes 15 min to load spotify on my computer

Rock Star 6
Rock Star 6

Hi @lalalaluna ! :)
Sorry to hear you're experiencing this. Just to confirm, have you already tried a clean reinstall of the Mac app? Sometimes lag issues will be corrected once everything is given a fresh sweep. :)
If not already tried, you can follow this step by step guide that can walk you through it. Hope this helps and have an amazing day! :)

Bethany_DawnRock Star 6
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Note: I'm not a Spotify employee.

Re: It takes 15 min to load spotify on my computer

Rock Star 16
Rock Star 16

Hey @lalalaluna, welcome to the Community.

Hope you're doing great!

 

Could you try disabling Hardware Acceleration?

You can do that if you click on Spotify in the Menu Bar next to the .

Let me know how it goes :)

LoxerRock Star 16
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Note: I'm not a Spotify employee.
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