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Links open in web player, can't figure out how to get them to open the app

Links open in web player, can't figure out how to get them to open the app

 

Plan

Premium

Country

USA

 

Device

Macbook Pro late 2016

Operating System

iOS 10+

 

My Question or Issue

Whenever someone sends me a spotify link it automatically opens in the web player, even though I'm usually already listening on the app. I have agonized trying to figure out how to change it so that it opens in the app instead of having two separate spotifys open because someone sent me a link. The only actual solution I encountered was a super hacky roundabout way in a medium article. Please tell me this isn't the only way. It's super annoying.

Reply
1 Reply

Hey @myosburn.

 

Thanks for getting in touch!

 

Links should ask you if you'd like to open them in the app. If you are not seeing this, could you try a different web-browser to see if that makes any difference? That way we will know that we have to look for a fix in your web-browser.

 

As a work-around you can simply open the Web Player link and hit play. It should play through the app via Spotify Connect so you should be able to close the Web player tab.

 

Hope it helps. Let us know what the other web-browser does.

 

Have a nice day!

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