Local Files Not Working Correctly

Local Files Not Working Correctly

phnmnl1_bitw

My local files stopped working on my phone after I updated iTunes on my computer, but the issue seems to be with the computer. The files don't show their albums covers, and a few just show a random cover from other local files. I've done a clean reinstalled, signed out and in, restarted my computer, downloaded them to a different folder, and nothing helps. They can play on the desktop, but their interface is glitchy and they won't download or play on my phone.

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3 Replies

Novy

Hey there @phnmnl1_bitw

 

Thanks for reaching out about this in the Community. 

 

Just to confirm, have you tried changing the source location of the Local Files on your computer? You can do this by creating a new folder and moving your Local Files to this folder. Then you'll have to delete the old folder you originally created for the Local Files.

 

Once you're done, try importing the files to the phone again and let us know if you notice anything new.

 

We'll be on the lookout for your reply.

NovyModerator
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phnmnl1_bitw
I have. I actually fixed the problem by removing the songs from my
downloaded playlist. Thank you!

Novy

Hey @phnmnl1_bitw

 

Thanks for keeping us in the loop.

 

We're glad to hear that you were able to sort this out!

 

If anything else comes up, you know where to find us.

 

Have a good one 🙂

NovyModerator
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