Local files are not shown

[koluch]

Plan

Premium

Country

Russia

Device

Macbook Pro 13" late 2016

Operating System

macOS Mojave 10.14.6

Spotify app version

1.1.63.568.gda8cb5ac-a

My Question or Issue

I just installed Spotify app on my laptop. I enabled showing local files in settings, and added a folder source which contains some mp3s, but still can't see local files folder in my library

[Julian]

Hi @koluch,

Thank you for posting on the Community, and welcome!

Please take a look at this article that gives useful information about the Local Files, its requirements and troubleshooting steps. 

If this doesn't do the trick, try creating a new folder on your PC, moving all your music there and then selecting the new folder from the Spotify app settings. 

Hope this helps!

[karol1ne]

None of this worked for me 😞

[Eni]

Hey there @karol1ne, 

Thanks for reaching out about this here in the Community. 

Just to make sure, have you tried all the steps here? You can also find the supported file types in the article. 

On another note, could you let us know which troubleshooting steps you've already tried? That way we can avoid any repeating steps.

We'll be on the lookout.

[Waackachu]

still not working, tried steps already, please help out https://community.spotify.com/t5/FAQs/Why-can-t-I-play-Local-Files/ta-p/646860 

[Jeremy]

Hi @Waackachu,

Thank you for your reply and confirmation.

Can you confirm that you followed the steps that's provided in this article? There's some more steps to help thoroughly uninstall the app from your phone so if you haven't, we'd highly suggest it since the steps will make sure there's no old cache files causing this.

If you did, can you let us know which version of the app you have?

We'll keep an eye out for your reply.

Take care!