Local files don't even show up on iPhone

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Local files don't even show up on iPhone

jarrettlevi
Regular

Plan

Premium

Country

United states

Device

iPhone XR

Operating System

iOS 12.1

 

My Question or Issue

I've been troubleshooting for a while, and none of the online forums have helped me yet. I have some local files on my computer, playing correctly in iTunes with Song, Artist and Album names. I can load them on my desktop, add them to a playlist, and listen to them through spotify. 

 

No problem, however when I try to sync them and play this playlist to my iPhone, the songs don't even show up

 

 

 

Anyone have any idea why the songs don't even show up in the exact same playlist on my phone

 

21 Replies
1 person liked this

Re: Local files don't even show up on iPhone

Rising Star 17 AeroZ
Rising Star 17

Hello @jarrettlevi!

 

Please check this post out first. And to start syncing you have to flip the Download switch.

 

Hope this helps!

AeroZRising Star 17
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Re: Local files don't even show up on iPhone

jarrettlevi
Regular

Okay the songs show up but they're still unavailable even when I download the playlist and my phone and laptop are connected to the same wifi.

1 person liked this

Re: Local files don't even show up on iPhone

Rising Star 17 AeroZ
Rising Star 17

Hi @jarrettlevi

 

The songs should have a green small arrow like on the picture:Screenshot_20181204-213519__01.jpg

 

If they don't then they're not synced to your mobile.

If connecting the computer and mobile to same WiFi and flipping the download switch doesn't help then what always seem to work is if you create a hotspot connection with your mobile and then connect your computer to that network and try to sync.

 

Hope this helps.

AeroZRising Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Local files don't even show up on iPhone

jarrettlevi
Regular

Yes I had already tried both of those. Neither of them have worked, I tried them again they still do not work!

1 person liked this

Re: Local files don't even show up on iPhone

Rising Star 17 AeroZ
Rising Star 17

Could you provide some more info? Can you see the songs in a playlist on your iPhone? Do you see the green arrows? Provide some screenshots as well if possible.

AeroZRising Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Local files don't even show up on iPhone

jarrettlevi
Regular

No problem, here's a screenshot. The songs show up but they're greyed out no matter how many times I try and sync.

IMG_2249.PNG
1 person liked this

Re: Local files don't even show up on iPhone

Rising Star 17 AeroZ
Rising Star 17

Are the songs with the green arrows songs from Spotify or local files?

 

PS. Just to be sure. Your Spotify app has to be open on your computer to sync the files. And having power saver mode enabled might be causing issues as well.

AeroZRising Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Local files don't even show up on iPhone

jarrettlevi
Regular

The songs with green arrows are from Spotify. I have the app open on my phone and laptop at the same time, turned my power save mode off. Still not working

1 person liked this

Re: Local files don't even show up on iPhone

Rising Star 17 AeroZ
Rising Star 17

Hmm, that's an interesting one then. And you said that you're able to listen to the same local files in that same playlist on your Macbook?

If so then first create a separate playlist with some of the local files that play without issues on your Macbook's Spotify app and then:

  1. Restart your iPhone and Macbook
  2. Create hotspot connection with your iPhone and connect your Macbook to that
  3. Try to flip the Download switch on the playlist consisting of those few local files

If that works then great. If it doesn't then next thing to do is tho reinstall Spotify on you iPhone and after that complete steps 2-3. If it still doesn't work then reinstall Spotify on your Macbook as well and after that complete steps 2-3 again.

AeroZRising Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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