Lost all followers and playlists

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Lost all followers and playlists

anchorhead2001
Newbie

I just signed into Spotify after a few day of being away and now all playlists and friends (followers and following) are gone.

 

Please help

5 Replies

Re: Lost all followers and playlists

Taylor
Community Legend
Hi, and welcome to the community!

Are you sure you're logging into the right account? It's very easy to have both Facebook and Spotify login details!

Anthony :)
This post was by Taylor - I do not work for Spotify!
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Re: Lost all followers and playlists

kkf
Casual Listener

Hi! I've also lost all of my followers and playlists. Anyone can help me with this issue?!? :(

Re: Lost all followers and playlists

Peter__
Community Legend

Normally when this happens, you have accidentally created and logged into a duplicate account.

Try following the steps outlined in this post and see if they can get you back into your original account. If not, there is a link in that post to get in touch with the Spotify team directly and they can lend a hand to track down your account. 

Peter
Spotify Community Mentor and Troubleshooter

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Re: Lost all followers and playlists

kkf
Casual Listener

Well this is what happened and why i lost all my followers/playlists in the first place because i disconnected when spotify wasnt connecting my facebook and then it wouldnt log me in at all.

Re: Lost all followers and playlists

kkf
Casual Listener

Okay I followed those instructions and got my account back, but now it's not connecting to my facebook at all.

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