Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

[Mac] Song skips forward when switching source

[Mac] Song skips forward when switching source

Plan: Premium

Country: USA

Device: Macbook Pro late 2015

 

Hello ! I have noticed quite a few times now that when I switch the playing source of Spotify from either the app on my iPhone 8 or the Chrome web player to my macOS Spotify app, the song will skip forward. For example, my friend will send me a link to a song that will open in the Chrome web player, I'll be maybe 6 or 7 seconds in and switch it to the application and it'll continue playing at 52 seconds in. Has this happened to anyone else?

Reply
1 Reply

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

 

Also make sure you have installed macOS Mojave 10.14.6 🙂

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

Suggested posts