[Mac] Spotify crashes on launch - macOS 10.14 Mojave Beta 1

Solved!
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[Mac] Spotify crashes on launch - macOS 10.14 Mojave Beta 1

xKINGYx
Regular

Spotify Mac app is crashing on launch. I tried reinstalling it which allowed it to open, but as soon as I tried to play anything it crashed then continued to crash any subsequent launch. I hope this is a quick fix as I can't listen to music at work now!

 

Plan

Premium

Country

United Kingdom

Device

Apple MacBook Pro Retina (Mid 2015)

Operating System

macOS 10.14 Mojave Beta 1

2 ACCEPTED SOLUTIONS
Solution!

Samg_is_a_Ninja
Newbie

Solved!

If you go to System Preferences->Security/Privacy->Privacy->Accessibility->Unlock->Plus sign->Applications->Spotify->Done, this will allow it to work

Note that I also had BarRemote (mac app store) installed, and you need to force quit that from Activity Monitor otherwise it will crash spotify

View solution in original post

Solution!

xKINGYx
Regular

Thanks for those suggestions!

 

Turns out I had a similar situation as you. I have a program called SpotMenu installed to show what I'm listening to in the menu bar. Quitting this solved the issue!

View solution in original post

31 Replies

inket
Newbie

So it seems that by default, Spotify *should* work on Mojave beta 1 as long as you add it under "Accessibility" & "Application Data" in Security & Privacy > Privacy, and *do not* have any conflicting apps. (I'm guessing apps that try to "access" Spotify's state)

 

For me the app that was causing Spotify to crash was uBar.

 

Now it's working fine 👍

akexboswell8
Newbie

Ubar was doing the same for me, thank you!!

 

sgvbox
Casual Listener

Solved. Uninstalling Hyperdock, Spotify found again. (Not added in Applications Data).

andybass
Newbie

Same issue here

 

Cleaned the caches, deleted the app, reinstalled, granted Accesibility and Application Data, still crashes whenever I try to play something

Solution!

Samg_is_a_Ninja
Newbie

Solved!

If you go to System Preferences->Security/Privacy->Privacy->Accessibility->Unlock->Plus sign->Applications->Spotify->Done, this will allow it to work

Note that I also had BarRemote (mac app store) installed, and you need to force quit that from Activity Monitor otherwise it will crash spotify

View solution in original post

mchandler
Regular

I tried this, and it didn't work. Spotify loads, but the window is a plain, black screen (I do see a menu bar). Tried turning off Dark Mode, rebooting, etc, but no luck.

 

-EDIT- Took a full shutdown for it to work. First reboot required force-quitting the Spotify application, and that didn't seem to fix it. Doing a full shutdown with no applications open, etc, got it to work.

Solution!

xKINGYx
Regular

Thanks for those suggestions!

 

Turns out I had a similar situation as you. I have a program called SpotMenu installed to show what I'm listening to in the menu bar. Quitting this solved the issue!

View solution in original post

yonigold
Casual Listener

@xKINGYx wrote:

Thanks for those suggestions!

 

Turns out I had a similar situation as you. I have a program called SpotMenu installed to show what I'm listening to in the menu bar. Quitting this solved the issue!


**bleep** FOR ME TOOOOO THANKSSSSS

sgvbox
Casual Listener

It still does not work in any way. Reinstalling seems to work, but when closing, minimizing or reopening, it begins to crash continuously. I hope Spotify update.

sgvbox
Casual Listener

That solution not found for me. Crash any way.

CzechFencer
Composer

Mojave is still in beta, isn't it? So why don't you report the issue to Apple instead?

 

Filip

 

xKINGYx
Regular

Yes, Mojave is still in beta. Even so, the responsibility for fixing this lies with Spotify, not Apple.

 

My guess is most of those on this thread are probably Apple Developers anyway, it is our responsibility to make sure our apps are ready for the new releases ahead of their public release. This is why betas exist, so Spotify have time to address the issue.

Loxer
Rock Star 17
Rock Star 17

It is in Beta and yes they do exist for DEVELOPERS TO HELP MAKE THE OS MORE USABLE FOR THE OTHERS!

You speak with great words for someone who knows little to nothing about the issue in hand. It's totally the opposite, most here do different things and "most" aren't working for Apple.

We know Spotify should fix the issues in hand, but it's not their fault that you are upgrading to a BETA software and expect for things to work flawlessly for you! They both warn users for BETA and one shouldn't use a BETA on it's daily driver and whine later that things aren't working.

In case you didn't know Spotify has a BETA program for their apps so you might sign up there if you want. They are testing things there before they get to you and everyone else.

It is up to both Apple and Spotify to fix it not just one of them and with 7 or 8 other updates it is a bit hard to address any freakin' issue that will come down the road from each BETA.

LoxerRock Star 17
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

xKINGYx
Regular

I find your tone quite unnecessary.

 

If you read back in the thread you can see that I have, on more than one occasion, made it clear that I was well aware and ready to face issues. Of course I'm not naive enough to believe that everything is likely to work, nor would I be disparaged when it doesn't.

 

And for the record, I am more than qualified to speculate potential causes of the issue. I have been developing for Apple platforms for nigh on 5 years and have seen a lot in that time. Of course, bug fixing is very much a fine art and it could be something very obscure that defies expectations, again, I'm not naive enough to think otherwise.

 

I have the beta because I am a developer. Apple as well as third parties rely on the detailed reports that developers (ie, people who know what they're talking about) to help assist them in debugging the issues. They appreciate our speculations as just maybe, it fast tracks them to the solution.

 

Spotify expects to have issues with new software, as do I when I need to support my apps on new OS versions. It's part of the software development lifecycle. Apple's resposibility is to fix OS level issues and performance degredation, they don't touch third party apps.

 

Finally, at what part in this thread did I complain about there being issues? I simply bought it to the attention of the community and Spotify developers.

 

Please make sure you are educated in the whole context of the discussion before blasting your mouth.

 

</rant>

Loxer
Rock Star 17
Rock Star 17

"Please make sure you are educated in the whole context of the discussion before blasting your mouth."

With naive claims done to the post I replied then I see it totally normal. 

You could have posted this post in the first place and not the other one that made you look like someone who is ready to cry when one of it's things don't work.

Good thing for you that you are a developer and you know about the bug fixing art and unfortunately it isn't that easy but Apple proved last year to be a nightmare and until now nothing has changed. Hopefully things are getting better with the releases coming during the whole summer.

 

If you want to bring something to the attention of the Developers that might change something you could very well contact Spotify directly as the response will get faster to them or post a solid idea.

 

Have a nice day 🙂

 

LoxerRock Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

mdonne31
Regular

We are just reporting an issue we are experiencing in beta no need to be rude. We are aware that by having a beta it will crash and might not work. This thread isn't us complaining but more so trying to find a solution. 

 

Be nice, not rude. 

mdonne31
Regular

Spotify put an update out today that fixed my issue. I did a direct download from Spotify and all seems to be working now!

mdonne31
Regular

spoke to soon it is not working 😞

yonigold
Casual Listener

SAME and isss verrrryyy annnnoyingggg plsss spotify fix it

Loxer
Rock Star 17
Rock Star 17

It's a Beta so things won't work as they should. Don't expect that. 

I have plenty issues with many apps in iOS 12 so it's something expected.

Use the web version from now on until a new update from Spotify might address that.

LoxerRock Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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