Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Mac randomly starts Spotify connect even on other networks

Mac randomly starts Spotify connect even on other networks

Plan

Premium

 

Device

Samsung Galaxy 8/Macbook Pro late 2016/Pioneer Speakers

 

My Question or Issue

When I am at work I keep my mac and phone randomly switches to play music at home, even if I am on totlay diffrent networks than the speaker. Why is this?

Reply
1 Reply

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps. I'd also recommend using the Sign Out Everywhere option in your Spotify account page 🙂

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

 

SignOut_Everywhere_twitter.png

Suggested posts