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Most of "Liked Songs" are missing

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Most of "Liked Songs" are missing

Casual Listener

 

Plan

Premium

Country

France

Device

Macbook Pro late 2016

Operating System

High Sierra

 

My Question or Issue
Hi, this morning I noticed that i have only 9 songs out of 2854 in my Liked Songs, I still have all my liked songs in the phone app & browser but not on the mac desktop application.

Any idea of how I can fix that ? 

BROWSER.png

DESKTOP APP.png

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Thanks 

 

1 ACCEPTED SOLUTION

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Solution!

Re: Most of "Liked Songs" are missing

Rising Star 18
Rising Star 18

Hey @Dakat,

 

Thank you for reaching out to the community. Can you try a clean reinstall and letting me know how it goes. Thanks.


Have a great day.

Joel-MRising Star 18
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Note: I'm not a Spotify employee.

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4 Replies
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Solution!

Re: Most of "Liked Songs" are missing

Rising Star 18
Rising Star 18

Hey @Dakat,

 

Thank you for reaching out to the community. Can you try a clean reinstall and letting me know how it goes. Thanks.


Have a great day.

Joel-MRising Star 18
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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Re: Most of "Liked Songs" are missing

Casual Listener

Hi @Joel-M, 

Thanks for the answer, I forgot to mention it but I already did that, and unfortunately, it's the same issue. 

Have a great day too!

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Re: Most of "Liked Songs" are missing

Moderator
Moderator

Hey there @Dakat,


We hope you don’t mind us replying now as we just stumbled upon this thread.

 

Just to confirm, are you still experiencing this? It sounds like this issue, that we've been looking into a while ago which is now fixed.


If you're still missing your Liked Songs in the desktop app, we’d recommend clearing your cache and checking your hosts file on top of the steps that @Joel-M provided.

 

Once you've done that, you'll need to log out and back in for your songs to reappear.

 

Keep us posted! We’ll be happy to help further, just give us a shout 🙂

XeniaModerator
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"Where words fail, music speaks." - Hans Christian Andersen
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Re: Most of "Liked Songs" are missing

Casual Listener

Hey @Xenia, 

Sorry to answer just now, I don't have this issue anymore, I did a clean install (cache, hosts file etc) as @Joel-M said and that was solved !

Thanks for everything 🙂 

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