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Music does not play on my Mac Laptop

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Music does not play on my Mac Laptop

Hi, since 2 days the music does not play on my desktop of MacBook Air. I have re-installed the app according to the guidelines provided by Spotify but it still does not work. I can play music via the web player of Spotify but not via the app on my desktop. Although the song does play there is no sound coming from my laptop. All my other devices work just fine. 

 

Plan

Premium

 

 

Device

MacBook Air 2019

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply

Accepted Solutions
Marked as solution

Hi @Cloaklight, thanks for writing!

 

On the Spotify app, down over near Play/Pause there is a volume slider.  Have you checked if yours is turned up? Can you try connecting the app to another speaker?

 

If you connect headphones on your laptop, can you hear something?

 

What's you OS version?

 

Do you get any error message on the app?

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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2 Replies
Marked as solution

Hi @Cloaklight, thanks for writing!

 

On the Spotify app, down over near Play/Pause there is a volume slider.  Have you checked if yours is turned up? Can you try connecting the app to another speaker?

 

If you connect headphones on your laptop, can you hear something?

 

What's you OS version?

 

Do you get any error message on the app?

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I tried to listen to Spotify via the app through my Macbook Pro internal speakers today and though the song plays, no music does.

Mac OS Monterey v12.6.2
Spotify for macOS (Intel)
1.2.0.1165.gabf054ab

Things I have tried:
Re-install latest Spotify app (3times)
Check that sound is not muted on Mac
Check that output device is set to "Internal Speakers"
Check to ensure audio plays through Mac via youtube & Spotify Web App (Both work fine)

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