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Music won't play, but the bar at the bottom is playing....

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Music won't play, but the bar at the bottom is playing....

I'm using Spotify Premium for 1,5 year on my Imac and it never failed. But the last week I can't play any music at all. The seek bar at the bottom of the screen look like it's playing a track, but there is no music. I've tried to re-install the program, but it won't resolve my problems.

It's not a problem with my account, because I'm using Spotify on my Iphone it works well. What can I do??

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Would you be able to try one more reinstallation, but this time following the steps here including removing the specified Spotify folders? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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6 Replies

Hey @Nicond 🙂 

 

Are you getting this on every track? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Hi Peter,

Yes, every track. 

Strange, what version of the Spotify client (Help/Spotify > About) and operating system are you using?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Spotify version 0.9.4.185.g7545a404

OS X Mountain Lion

Marked as solution

Would you be able to try one more reinstallation, but this time following the steps here including removing the specified Spotify folders? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

YEAH! I can finally listen to the music again

Thanks a lot Peter!!

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