My MAC desktop app doesn't work

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My MAC desktop app doesn't work

sam202
Newbie

 

Plan

free

Italy

 

Device

Mac

Operating System

macOS Mojave 10.14

 

My Question or Issue
My desktop app doesn't work, i can listen music on the spotify browse, but when i open the app i can see only black with the last listening (wich i can listen also in the app) but that's all... i can't search music and do anything else... i don't know what to do, i've been trying all the instruction i've read in spotify guides.
HELP ME PLEASE!!!
Thank you for your attention and support

 

24 Replies

klearson
Newbie

None of this is helpful. 

bendle
Casual Listener

Why the **bleep** would anyone click accept this as a solution? I tried the suggestion, and it provided respire for about a week. That's not a "solution" is it?

bendle
Casual Listener

Agreed.

The suggested solutiuon is kind of less then helpful really. It's like buying a new car from someone, and on finding that the engine breaks down, taking it back to be told there's nothing wrong with said engine, you just need to have a new one put in every month or so. Only a software company would be so obscure and lofty.

Just a suggestion, but I find Apple Music fine - less clear to use, but more tracks, and has that small advantage of, you know, actually working.

louisee
Visitor

my spotify app hasn't been working for over a week now. i have tried all the troubleshooting options and none of them seems to work. my macbook air's OS is currently Big Sur 11.4. hope this can be fixed

Screen Shot 2021-06-13 at 1.51.01 PM.png

Jeremy
Moderator
Moderator

Hi there folks,

 

Thank you for your replies in this thread.

 

If you followed the troubleshooting steps that's been provided and you still experience this, can you try to open the app as the Administrator?

 

If that doesn't do the trick, can you reinstall the app in Safe mode?

We'll be on the lookout for your replies.

 

Take care!

JeremyModerator
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