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I'm trying to play my music in the Spotify Web Player, not the app, and it won't load. I don't know what to do, because Spotify's homepage loads perfectly fine, but as soon as I try to go on play.spotify.com nothing works. My screen is just completely black with the spotify logo in the corning, there isn't even a loading sign. It has been like this for a few days, but I can still access my music on the Spotify app, and on my phone. If anyone could help that would be great! And I just realized that I can attach a picture of my screen, so I'm going to do that too.
Solved! Go to Solution.
I had the same issue recently> while trying to find solution, I found this thread.
For my job, I often change location. Two weeks after being in a new country, the webplayer won't load its page. Clearing cache, trying icognito mode, testing the http=1 option... all these solutions fails..
https://www.spotify.com/ch-fr/ (replace ch-fr with your current country)
go to your profile settings page https://www.spotify.com/ch-fr/account/profile/
change the country in the dropdown list to your current country. if it is disabled, ignore this step
after a few minutes, go to play.spotify.com.
It seems to work for me now. What happened? I was closing a program in task manager when in the corner of my eye i saw another program appear there. It was SpotifyWebHelper.exe. I had a feeling that i should try the web player again and it worked.
I did a search and indeed this program's purpose seems to be to allow users to open up and play Spotify's music in the web player. Why it wasn't running before, i have no idea.
edit: I spoke too soon. At first it worked, i could use the web player at work without the client. Now it doesn't work anymore and my work pc has the same problem as before. It doesn't make a difference if i have the client open on my home pc or not. I give up.