Announcements

My Web Player will not load

Solved!
Reply

Re: My Web Player will not load

lysandraca
Casual Listener
That probably is it. Now if only Spotify would read the forums and fix the problem.

Thank you for your feedback

Re: My Web Player will not load

richvar
Music Fan
I'm a bit pessimistic about that. I'm not an IT guy, but it seems like a major change to move it from Flash to something else. Let's hope for the best though.

Solution!

Re: My Web Player will not load

pmiguy
Regular
appears to be an issue with Chrome. I was having same problem. Logged in and downloaded the app from FireFox and works perfectly.

View solution in original post

Re: My Web Player will not load

cachok
Newbie

Same problem here, it is the format for some reason we have a computer with an older Web Player version and it works fine.

Re: My Web Player will not load

iamthecrime
Roadie

It won't load for me either.

Re: My Web Player will not load

dragonborn-
Casual Listener

I'm on Chrome OS and it won't load for me either.

Re: My Web Player will not load

pmiguy
Regular

This is a Chrome issue, not a Spotify one. I believe it's related to Chrome not supporting Flash. if you reinstall on FireFox it will work fine. I use Chrome too 99% of the time. 

Re: My Web Player will not load

iamthecrime
Roadie

I've never had this problem in Chrome before though. And since when doesn't Chrome support flash? It's built into the browser. 

 

I just tried it in IE and it doesn't load there either so it's probably a bug.

Re: My Web Player will not load

dragonborn-
Casual Listener
It is just very annoying, given that it was working completely fine yesterday. Chrome is a horrible OS because it is way too restrictive. I can't download Firefox or any other internet browser on a Chromebook apparently.

Re: My Web Player will not load

changnesia
Regular

It's not Chrome, apparently it's a server issue. See my thread here.

Re: My Web Player will not load

StarScream
Casual Listener
It is not a Chrome issue. It is not a server issue. The fact is that this was done on purpose. Every single time I try and listen to this thing, there is some kind of error that pops up and that fool sleeping on his skateboard says hi to me. The people at Soptify want you to pay for whatever premium services they have. The web player is free after all.

I wish Grooveshark was not shut down.

Re: My Web Player will not load

dylhol
Newbie

I have the premium service and am having the same issue playing the web player. So it's probably a temporary issue with the web player. 

Re: My Web Player will not load

TJ_V
Music Fan

Yes, it is a Issue with the Web player as well as the spotify app via PC/Mac The app on your computer will run but will not start any radio stations. I have found that is you start a radio on your phone and use connect (premium) you can still play Spotify via the PC app but I do believe that this is a temporary issue and it will be fixed within 24 hours.

Just a Random Guy trying to help those in need.

“I choose a lazy person to do a hard job. Because a lazy person will find an easy way to do it.”

― Bill Gates

Re: My Web Player will not load

iamthecrime
Roadie

It's working again, for me at least!

Re: My Web Player will not load

nataliasalem
Newbie

I'm having an issue with Firefox and Chrome.

Re: My Web Player will not load

anubiswolfe
Newbie

my web player will not load. in the adress bar on the top it says play.spotify.com but under that it is a blank white screen. i cant figure it out. som im kinda nnoyed because i wanna listen to the new bring me the horizon album but i cant. idk what to do.


@broderickc13 wrote:

I'm trying to play my music in the Spotify Web Player, not the app, and it won't load. I don't know what to do, because Spotify's homepage loads perfectly fine, but as soon as I try to go on play.spotify.com nothing works. My screen is just completely black with the spotify logo in the corning, there isn't even a loading sign. It has been like this for a few days, but I can still access my music on the Spotify app, and on my phone. If anyone could help that would be great! And I just realized that I can attach a picture of my screen, so I'm going to do that too.


 

Re: My Web Player will not load

shougun
Casual Listener

Dear friends,

 

This is neither a Google Chrome problem nor a temporary issue. I am a Safari user on OS X and it has been this way for me since spring 2015, so almost a year now (and thus countless upgrades of both OS, browser and hardware). I am a Premium user and have been for several years. And I absolutely detest the web player.

 

I don't need it (only use the app)! Yet every time somebody sends me a URL, I'm directed to the web player – which hasn't worked at all for me. Ever. Not once. I have tried it in Chrome as a reference, but the problem is the same as in Safari (see attached screenshot). The window doesn't load, and none of the buttons on the vertical bar to the left are active. And for that reason I cannot click the sprocket, can't access the settings menu, and thus cannot disable the web player feature.

 

I am stuck in a catch 22 loop.

Skärmavbild 2016-02-06 kl. 18.15.52.png

Re: My Web Player will not load

iamthecrime
Roadie

It's lagging horribly in Chrome. Sometimes the tab just gives up completely and gives me an 'oops' error. 

Re: My Web Player will not load

kon_micky
Casual Listener

I am having same problem as @shougun. Tried different computers, different OS different web browser (Safari, Chrome, IE) and nothing works. Other user that log in after me, had no problem at all - everything worked fine.

Re: My Web Player will not load

user-removed
Not applicable

@kon_micky

 

Hello:

 

Are you still having issues using the webplayer? There was a short connection issue with Spotify/Facebook users for about an hour. Are you up and running again on the webplayer?

SUGGESTED POSTS