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My songs empty on MacBook.

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My songs empty on MacBook.

Newbie

Plan

Premium

Country

 Canada

Device

MacBook Air 

Operating System

macOS Mojave

 

My Question or Issue

Recently the Songs section of My Library is empty and tells me to go to browse to add songs and when I do that it remains empty. I have songs saved on my account and can view them on my phone. I can see all my albums and artist I have saved. Songs I save on my computer do show up on my phone. I've tried uninstalling and reinstalling. I've tried logging out and back in. I have a good internet connection. The problem just wont stop.

 

1 Reply
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Re: My songs empty on MacBook.

Rock Star 16
Rock Star 16

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? Sorry if this may sound a bit repetitive but if that doesn't help, try a quick clean reinstall of the app by following these steps.

 

I'd recommend checking to make sure you're logged in to the right account. Also, check for any available updates 🙂

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 16
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