No music is loading on MacOS App

[willthompson012]

Plan:

Free

Australia

Device

(Macbook Pro 2018)

McOS 10.15.5

My Question or Issue

No music is loading on Spotify, not even the browse section. when i try and play a song it won't load. It shows my playlists but they have no songs on them apparently. Have reinstalled Spotify restarted and nothing has changed, please help! 

[Elena]

Hey there @willthompson012!

Thanks for reaching out to us and welcome to the Community!

Do you get the same behavior when you try playing music on our web player?

Could you give this a shot using a different network to see if that makes any difference for you?

And lastly, just to double check, when you reinstalled the app, did you follow all the steps for a clean reinstall we have here?

We'll be on the lookout for your reply. Give us a shout if you have any other questions.