No music is loading on MacOS App

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No music is loading on MacOS App

Visitor

Plan:

Free

Australia

 

Device

(Macbook Pro 2018)

McOS 10.15.5

 

My Question or Issue

No music is loading on Spotify, not even the browse section. when i try and play a song it won't load. It shows my playlists but they have no songs on them apparently. Have reinstalled Spotify restarted and nothing has changed, please help!Screen Shot 2020-06-06 at 5.14.54 pm.png 

1 Reply
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Re: No music is loading on MacOS App

Moderator
Moderator

Hey there @willthompson012!

 

Thanks for reaching out to us and welcome to the Community!

 

Do you get the same behavior when you try playing music on our web player?

 

Could you give this a shot using a different network to see if that makes any difference for you?

 

And lastly, just to double check, when you reinstalled the app, did you follow all the steps for a clean reinstall we have here?

 

We'll be on the lookout for your reply. Give us a shout if you have any other questions. 

ElenaModerator
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