Not scrobbling to facebook

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Not scrobbling to facebook

unclesilas
Roadie

Since just over 1 month,none of my spotify listening activity is being published to facebook anymore

Using windows store version of spotify on windows 10 creators update

Nothing changed on my end

Uninstalled,reinstalled,disconnected from facebook,reconnected to facebook and no change

13 Replies

Re: Not scrobbling to facebook

Axlite
Music Fan

I was searching for this exact issue.

It seems kind of dumb to notice that my "Recent top music" on Facebook, that I know some of my friends look for new discoveries etc., hasn't been updated since I don't know when. From their perspective it may seem I'm stuck on replay. So what's going on? Could someone from Spotify or Facebook please clarify this issue? I don't much appreciate a wrong music listening character of myself being portrayed on Facebook...

Re: Not scrobbling to facebook

Axlite
Music Fan

I just downloaded and tried Deezer – and it does scrobble to Facebook. Unlike tracks listened on Spotify, tracks listened on Deezer immediately show up on my Facebook activity log and thus I would assume they will be sooner or later registered to my Facebook as Recent top music.

If this issue isn't fixed by the end of November, when my next payment of Spotify would occur, I will change platforms. I would really like to continue my subscription that I've had for several years. Deezer was just one I tried, I might try Apple Music as well before deciding what to go for.

Re: Not scrobbling to facebook

unclesilas
Roadie

Thanks for this info,at least we know now that its an issue with spotify and facebook isnt blocking scrobbling from other services

But i think like you,a lot of people are starting to jump ship because of the constant issues with spotify

Re: Not scrobbling to facebook

unclesilas
Roadie

Just realised its not just windows that has the problem

Android app faces the same issue and nothing is published to facebook

Maybe the api is at fault?

Re: Not scrobbling to facebook - Status changed to: Closed

Huib
Community Legend

Hey folks!

 

I understand your frustration. Spotify stopped sending listening activity data to Facebook. This means that your listening activity will no longer show on your Activity Log on Facebook. I'll be sure to pass on your feedback on this to the right folks. If there's anything else, feel free to give me a shout.

 

Hope you're having a great day!

Huib

Re: Not scrobbling to facebook

unclesilas
Roadie

**bleep**!!?

 

I know they got rid of this feature on the web player but can you show me where they did it from their apps aswell?

 

If spotify are going to constantly take features away then why the **bleep** dont they publish changelogs so that people dont waste their time posting on this forum and searching the internet for answers to questions everytime something gets screwed up,when in fact its spotify that is doing the screwing

 

They first take away the ability to share songs from within spotify and tell us to use other social media and then they take away part of that social media aspect that allowed us to share with other friends what we are listing too?

 

What is the point in being "connected to facebook" now ?

And can you provide me with links to this information please,thanks

 

Absolute joke by the clowns in charge yet again

Re: Not scrobbling to facebook

unclesilas
Roadie

Thanks for deleting my post

 

I asked if you can give me a link to this information

 

Thanks and will you restore my post please

 

In fact dont bother,im out of here

Re: Not scrobbling to facebook

Huib
Community Legend

Hey @unclesilas!

 

There have been some recent spam attacks, so the spam filter on the Community has been kicked up a notch. It might have happened that your post was removed by accident. I'll definitely pass this on to the right folks. Also, I don't have any more information about this. But if you've got questions, feel free to let me know! :)

Have an awesome day!

 

Re: Not scrobbling to facebook

Community Manager
Community Manager

Hey @unclesilas!

 

As mentioned by @Huib, it looks like your post was accidently caught by our Spam filter.

Don't worry, we've restored that for you now! We're really sorry about this.

 

We hope this helps, and let us know how things are looking with the post for you now.

 

With regards to no longer sending listening activity data to Facebook, we'll pass your feedback on. 

 

You can still share to Facebook in other ways, and we have some more info here: https://support.spotify.com/account_payment_help/account_basics/using-spotify-with-facebook/  and here: https://support.spotify.com/using_spotify/the_basics/sharing-music/

 

If you're looking for a way to track your own listening however, and used to do this via the feature, we'd recommend checking out last.fm https://support.spotify.com/uk/using_spotify/app_integrations/scrobble-to-last-fm/

 

Thanks again for the feedback, and let us know if there's anything else

 

All the best,

/M

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