One new song cant be played in any devices and web player

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One new song cant be played in any devices and web player

Sekar1
Newbie

Plan

Premium

Country

The Netherlands

Device

Macbook Air 

Operating System

OS Catalina version 10.15

 

My Question or Issue

So, my favorite singer from Indonesia just released a new song. I have tried to play in all my devices but the song cant be played. The play button is not even found next to the song. I have tried to reinstall the desktop app and iphone app, but it doesnt work. Also, deleted my cache in my laptop doesnt work.

 

Here I attach the URL song: 

https://open.spotify.com/album/2xPOY2sm6udUyaGh0PiSDK?si=BdFQSDeRSM623yWBwiEbBg

 

Could you please help me with this?

 

Many thanks,

Regards

Sekar

Screen Shot 2020-04-20 at 21.24.24.png
1 Reply

Xenia
Moderator
Moderator

Hello there @Sekar1,

 

Thanks for reaching out to the Community! We're happy to shed some light on the situation.

 

If a track appears grayed out in the App, it likely isn't available in your region at the moment. We’d love to have all the world’s music available everywhere on Spotify - and hopefully one day we will!

 

There's more info about Spotify content here.

 

Hope this helps. Let us know if you have any other questions 🙂

XeniaModerator
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