Help Wizard

Step 1


Phone app doesn't sync with Mac Desktop App

Phone app doesn't sync with Mac Desktop App


CountryHong Kong


Device Macbook Air Early 2015 & IphoneXS iOS13


My Question or Issue

I saved music on my iphone to my "Liked Songs" Playlist, but it doesn't sync to my Macbook Desktop App. I checked on the Web Player, and the songs are showing up there.



1 Reply

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

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