Playcounts no longer shown?

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Playcounts no longer shown?

ericthehysteric
Casual Listener

Whenever I hover over the popularity bars next to songs they no longer show playcounts. I can only see the top 10 on artists page and that is it now. 

 

Is this a new update, or an issue with my Spotify?

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Re: Playcounts no longer shown?

ericthehysteric
Casual Listener

I finally realized the issue! With the new update you just have to hover much longer and the playcounts show.

5 Replies

Re: Playcounts no longer shown?

Rock Star 15
Rock Star 15

Hey, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest!

LoxerRock Star 15
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Note: I'm not a Spotify employee.

Re: Playcounts no longer shown?

ericthehysteric
Casual Listener

Restarted 3 times, then un-installed twice. Still can't see playcounts when hovering over popularity bars.

Re: Playcounts no longer shown?

Rock Star 15
Rock Star 15

After a bit of research I found out that this feature is no longer available @ericthehysteric.

Sorry for any inconvenience!

However, if you would like, you can submit it in Idea Submissions board or support it if this idea has been already submitted.

LoxerRock Star 15
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Solution!

Re: Playcounts no longer shown?

ericthehysteric
Casual Listener

I finally realized the issue! With the new update you just have to hover much longer and the playcounts show.

Highlighted

Re: Playcounts no longer shown?

Rock Star 15
Rock Star 15

It is working for me too but no dealy and it doesn't work everywhere so it might be an issue that might be resolved with the next update :)

LoxerRock Star 15
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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