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Playlist images not showing on desktop

Playlist images not showing on desktop

Plan

Premium

Country: United States

 

Device

(Macbook Pro mid 2015)

Operating System

(iOS 10.13.3)

 

My Question or Issue

I tried adding a photo to a playlist by clicking the playlist image. The photo appears when viewing on my phone, but the desktop version shows the default icon:

one.png . Also, when I do a search, none of the artist photos come up two.png. Does anyone know how to solve this?

Screen Shot 2018-12-18 at 2.47.08 PM.png
one.png
two.png
Reply
2 Replies

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps. I'd also recommend updating to macOS Mojave 10.14.2 🙂 

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

This is probably an issue with loading up the spotify application it could be many things but one thing to do for sure is to make sure your application is up to date

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