Playlists won't delete on desktop and web player

[Alex0490]

Every time I try to delete a playlist of my own, it does not delete. It remains there. Any of you experiencing this you? I've tried deleting and reinstalling the app twice now.

[Lyubka]

Hey @Alex0490,

Thank you for reaching out here in the Community!

Would you mind checking with a different network connection to see if it makes any difference? In case you don't have another one available, you can use a mobile data hotspot to test if you'll experience the same.

We'd also recommend performing a clean reinstall of the app on the affected device. You've mentioned that you've already reinstalled the app, but this one is more thorough than the usual one and it'll will remove any corrupted files from previous installations. Give your device a quick restart as well before you open the newly installed app.

In case you still experience the issue, could you let us know if it persists when you're using the app on a different device? 

We'll be on the lookout for your reply. 

[Alex0490]

Hi,

I am using a Mac. I do not see the "*com.spotify.Client* *or*
*com.spotify.client.helper
*under my Cache folder.

Please advise at your earliest convenience.

[Lyubka]

Hey @Alex0490,

Thanks for getting back to us!

Could you send over some screenshots where we can take a better look at what you're seeing when you open Caches? This way we give you proper advice.

We'll be on the lookout for your reply.